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Information Oakville collects, maintains and shares human service information that enables people to make informed choices to improve the quality of their lives.

In addition to in-person service, we bring people and services together through our telephone hotline, online services, databases and publications.

Collecting human services information from access to the basic necessities of life to the enhancement of personal and social growth, Information Oakville is focused on those services provided by community, social service, health, government or commercial organizations in Oakville and the Halton Region.

What We Do

• Information Oakville helps people. We collect, maintain, provide access to, and disseminate information on community and government services available to residents in the Town of Oakville.
• Individualized information is free, confidential and equally available to everyone.
• We work with other Community Information Centres in a collaborative and supportive network which respects autonomy, facilitates cooperation, and reduces duplication of effort.
• We examine, study and identify trends and demand for services and unmet community needs and share our results with appropriate government departments, community agencies and social planning bodies.

Overview of Available Services

• information & referral
• database management
• online database (Halton Community Services Database)
• production of printed & electronic publications
• public education
• community consultation/development
• social reporting
• specialized services:
  
  • data leasing
  • web application design, development, and hosting
  • project management
  • database/software training

Halton Community Services Database

The online database contains approximately 4,000 information records of community, government, non-profit, voluntary and health sector programs and services and can be searched by key word, organization, subject, category, and location.

Data leasing arrangements are available as the database can be customized and adapted to provide specialized views and content to organizations or sectors.

Our Partners

The Halton Community Services Database was developed with the support of the Oakville Public Library using software created by the Community Information Online Consortium (CIOC). The online database is a collaboration among the four information centres in the Region of Halton: Collectively know as HIP or Halton Information Providers.

• Information Burlington
• Information Milton
• Information Oakville (lead agency)
• Links2Care, Halton Hills (formerly known as Halton Hills Community Support and Information)

HIP provides the database for 211 service in Halton.

Information Oakville is a member of the following organizations:

• Alliance of Information and Referral Systems (AIRS)
• InformOntario
• InformCanada
• Halton Information Providers†
• Community Information Online Consortium (CIOC)†, winner of the 2001 Showcase Ontario Voluntary Sector Award of Excellence

† indicates founding member

Senior staff of Information Oakville are actively engaged in the advancement of Information and Referral services in Canada, and currently serve on the Board of Directors of InformOntario, as well as the Board of the Community Information Online Consortium.